Samsung News & Updates: Korean tech giant to disable Galaxy Note 7 units in US by next week
Ever since the Samsung Galaxy Note 7 came in major markets around the globe, people have been complaining about the device getting overheat while charging and there had been many instances when the device caught fire and Samsung Note 7 exploding in severe cases. As soon as the issue was reported, Samsung reportedly limited the sales and usage. However, it the headlines is that Samsung Note 7 might soon hit disable stage in the US.
The Verge reported the happening which could be executed as early as next week following a message received by a Note 7 owner that reads "As of December 15th, Samsung will modify the software to prevent the Galaxy Note 7 from charging. The Phone will no longer work". The Verge tried establishing communication with Samsung, but there is no official statement.
Samsung undertook some major steps to discourage sales and usage of the Note 7 when it disabled users in Canada from accessing the Internet, making calls, connect to Wi-Fi or Bluetooth, etc. Major US Carriers like AT&T, Verizon will soon receive an update from Samsung that will disable the batteries to charge in the US. The Note 7 users can still exchange or return it for full pay.
To summarize what's happening, Samsung launched its flagship smartphone "Samsung Note Galaxy 7" a few months ago. Soon after the news surfaced about the device catching fire, it went viral on the Internet and in September, Samsung replaced it with new Note 7s across the globe. In mid-October, the overheating issue persisted and hence the tech giant had to recall it once again.
A report in Gamenguide stated that Samsung has since been making efforts to discourage the sales and usage. After disabling Galaxy Note 7 in New Zealand and Canada, Samsung started limiting the device in the US last month. As per the message sent to Note 7 users across carriers in the US, Samsung may soon release an update that will prevent the batteries from charging.
Out of the total Note 7 devices sold in the US, Samsung succeeded to recover 85% and 15% that translates as 285,000 units are left. After this update rolls out, the Samsung Galaxy Note 7 will no longer work and hence, it will push the customers to get a refund or replacement from Samsung stores.