Dropbox Admitted, A Bug Is Restoring Files Deleted Many Years Ago

Dropbox announced reappearance of deleted files many years ago in the accounts of users. The company admitted the disarray resulted from long-deleted files as well as unexplainably showing up again of folders that puzzled the users.

Some users constantly view returned files in their accounts following Thursday, TechRepublic reported. Dropbox stated on Sunday that it was circulating out files repair. This would instantly erase the involved files if users didn't ever modify the it.

Users were given 30 days starting last Sunday to appeal for the files they want to be restored if they really choose to retain them. However, Dropbox might consider a permanent omission of files on its server after another 30 days, as per ZDNet report.

Users are unable to obtain again files after 60 days as it was already planned. The business users are the only one who can restore files after the said period.

Meanwhile, continuous mistakes still causing some regular users perceived old big files reappeared from many years ago. "It just made my server upload 4GB of unnecessary/obsolete files for no reason," one user said. This user encountered various folders restored from between 2011 and 2012.

A bug halted some files being erased from its servers Dropbox employee Ross S said on Thursday. The company unexpectedly restored those files while fixing the problem is in progress. This was our fault; issues on users' files are not caused by other factors and hackers he added.

Actually, Dropbox permanently removed files and folders from its servers within 60 days after users deleted them. However, omitted files were not really deleted from Dropbox's servers because of metadata inconsistencies affecting the files, as per the company.

For this reason, Dropbox confined and banned the files from the process of permanent deletion. It was until the metadata is patched up, Ross S explained.