Hair Relaxers Are Dangerous: Loreal Rejects Claim

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Popular cosmetics giant, Loreal, has recently fired back in a legal fight over a line of hair relaxers. It has rejected the claims of misleading the customers about the ingredients of a product belonging to the brand SoftSheen-Carson.

In one of the court filings last week, Loreal claimed that its SoftSheen hair relaxer hardly claimed to be a safer product and less injurious than other straightening solutions and products.

A lawsuit in September claimed that a number of women had experienced a burning sensation on their scalp. Not only that, the suit also claimed that many people also suffered baldness on certain portions of the head. They further accused Loreal of misleading them about the ingredients used such as mentioning Amla oil as one of its primary ingredients.

The company in response to this lawsuit claimed that it has clearly mentioned the ingredients and warnings on the product packaging. Some of these warnings include "capacity to result in injuries".

Loreal further claimed, no realistic customer would assemble than the products is not 'caustic' when faced with exterior packaging made up of warnings like 'contains alkali,' 'wear gloves,' 'can result in blindness,' 'serious harm to...skin,' and 'permanent hair reduction.'"

A law agency, on Monday consisting of 2500 women, who claimed to have suffered severe reactions in the form of the burning of scalp from using the product, demanded an immediate recall of the entire line of product. They further demanded a proper and channelized federal investigation into the company's internet marketing as well as chemical screening.

A company spokesperson said that their hair relaxers are quite complex products that needs to be used under proper guidance and precaution. The spokesperson further mentioned that they can't disclose about the pending disagreement.

An attorney with the Geragos & Geragos, Ben Meiselas, told the media that Loreal is actually selling poison and even criticized the company's statement that consumers should know they would burn their scalp using the product. He even said that the company shouldn't have made unrealistic claims that the product protects their scalp and hair, as mentioned on the packaging.