Being rude to your child’s doctor may affect your kid’s health and treatment
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Don't yell at your child's doctor or throw insults at him even when you are stressed or in pain as this may make him perform poorly and may lead him to give a bad diagnosis on your kid's illness.
This is what a study led by Amiz Erez, a management professor in the Warrington College of Business at the University of Florida said. Erez' team suggested that doctors lose their concentration when patients or family of patients insulted them.
As reported by Yahoo Beauty, Erez explained that a doctor's motivation to give proper treatment to a patient may diminish causing them not thing appropriately when someone is rude to them. Rude words are found to 'affect the cognitive systems' of the doctors and medical staff involved in Erez' study.
Erez and her time supported their theory in simulations conducted among 39 neonatal intensive care unit teams consisting of two doctors and two nurses in each unit. An observation was conducted in a scenario when participants are treating infant mannequins in a stressful, emergency situation. The rude factor came in when another participant who acted as the distressed mother yelled at them while they were working.
In that experiment, it was found out that the teams involved made 'life-altering' mistakes in the 11 experiment sets. The mistakes started from their diagnosis phase to the prescription phase.
Erez' co-researcher, Dr. Arieh Riskin of the University of Tel Aviv in Israel further said that rudeness also affects the doctors' performance in 'team processes' and communication with their team mates--factors that are of great importance to give utmost patient care, Haaretz reported.
To date there is a recorded 250,000 deaths annually in the US caused by doctors' medical errors and the study suggested that 40 percent of these errors may be a result of rudeness.
Meanwhile, the study suggested that professionals in the medical field should undergo 'rudeness training' and find 'more realistic interventions' on how doctors and medical staff can cope with rudeness, according to Futurity.
It was also suggested that both doctors and patients should be mindful on how they communicate with each other amidst stressful situations and make sure to uphold respect to each other.